About

TenantTroubleTracker started from a simple observation: for a small-to-mid-size landlord, the chore isn't the repair — it's everything around it. A tenant calls, you stop what you're doing, ask the same questions, write it down somewhere, then re-explain it to whoever's fixing it.

So we moved the documentation to the person who actually has the problem. The tenant picks the category, sets the urgency, and says how you'll get in — and it arrives as a clean, actionable record. That single shift, putting the writing-down at the very first step, is where the time gets saved.

From there it's one board: every open issue across your properties, who it's assigned to, what's scheduled, and what's done. No buried text threads, no sticky notes, no phone tag to coordinate access.

It's built for landlords who manage real units and real crews — not enterprise property-management firms with a back office. Simple enough that your tenants need nothing but a property code.